Italy
car rental

Search for car rental

Pick up location

Drop off location

Pick up and drop off dates

Pick up date

Drop off date

Driver residence

Age

sicily by car - italy car rental companies

sicily by car depot information

Sicily by Car Rental Terms for travel between 21-Nov-2014 and 31-Dec-2019

DAYS NOT USED ARE NOT REFUNDABLE

THE ACCEPTED MAXIMUM LENGTH OF RENTALS IS 90 DAYS

FOR ALL CAR GROUPS, IN ADDITION TO THE VOUCHER, THE CLIENT MUST BE IN POSSESSION OF ONE NON-ELECTRONIC CREDIT CARD WITH EMBOSSED NUMBERS AT THE BEGINNING OF THE RENTAL. NO DEBIT CARDS, CASH CARDS, ELECTRONIC CREDIT CARDS, CHEQUES OR CASH DEPOSITS ARE ACCEPTED.

 

In order to rent Mercedes CLA 180 Sw wt:

• the client must be in possession of 2 different credit cards registered in his name;

• If the client will purchase our both extra coverages "Car Protection Plus " + " Pai Plus" or the coverage "Super Gold Protection", an amount of € 1.000,00 will be blocked on client's credit card as a deposit for the whole rental period.

• if the client does not accept the extra coverages "Car Protection Plus " + " Pai Plus" or the coverage "Super Gold Protection", a higher amount of € 2.000,00 will be taken on his credit card.


The rates are quoted in € and INCLUDE:
• Unlimited mileage
• Third party liability
• TLR (with penalty)
• CDR (with penalty)
• Road Tax
• 16% Airport and downtown charges
• VAT at 21%
Vehicles on free sale, with the exception of cars groups A/E2/G/G1/M1/N/N1/P/U which must be reserved on request only.

The rates DO NOT INCLUDE:
• Damage Penalty
• Theft Penalty
• Refuelling service charge of € 20,00 + Airport/downtown charges + VAT
• Fines, fuel, extra charges, local tax on extra charges, anything not expressly included above.
• Baby and child seats, ski racks: € 34,00 + Airport/downtown charges + VAT  per rental.
• For Car groups A/A1/A2/B/C/D/E1/E2/F/S, the cost for Snow Chains: € 35,00 + 16% Airport/down town charges + VAT. For vehicles of car group G/G1/N/N1/P/U/JN the supplement for the snow chains is € 70,00 + 16% Airport/down town charges + VAT.
• No show Fee for car groups A/E2/G/G1/M1/N/N1/P/U: € 100,00 + VAT.
Delays in the No Show: the tolerance for clients’ “No Shows”  will be of 2 hours considering the pick up time reported on the original reservation after which the vehicle may no longer be available.
If flight number has been reported on the reservation, this time frame will be extended to 4 hours.
In any case, if the pick up time is delayed for whatever reason and is then within the “out of hour” time frame, client will be charged anyway for the out of hour fee reported in the T&C’s of this contract hereinafter.
• Second Driver: € 4,00 + Airport/down town charges + VAT per day per each additional driver. A maximum of 2 extra drivers per rental is permitted (other than the main driver).
• One way rental within Sicily, within Mainland and within Sardinia and  between Sicily and the Mainland and vice versa: € 40,00 + Airport or down town charges + VAT
• One way rental between Sardinia and Sicily and vice versa and between Sardinia and the Mainland and vice versa: € 230,00 + Airport or down town charges + VAT

DRIVERS LICENSE
- the driver must always be in possession of the original driving license; 
- the driving license must be valid upon pick up of vehicle and its expiry date must be later than the drop off of vehicle; 
- no cancellations and/or erasures must be present on the driving license; 
- no amendments and/or adjustments are allowed unless they are certified (with date and stamp) by an  appropriate Authority; 
- the driving license must report the driver's photo and signature, 
- to drive in Italy, all driving licenses issued by countries member of the European Community are valid but the driver must be in possession of a valid passport as well; 
- as far as concerns all driving licenses issued by any country not member of the European Community, the driver must be in possession (together with the driving license, of course) of a proper International Driving Permission whose validity is of 1 year so it needs to be in regular course of validity; 
- all driving licenses reporting non-latin characters (e.g. arabian, chinese, japanese, cyrillic and so on) are not accepted unless they have been translated by the Embassy or Consulate in latin characters; 
- in no cases military driving licenses, temporary driving licenses, copies of driving licenses are accepted.

• GPS Navigation System (on request locally directly upon pick up of  the vehicle): € 8,00 + Airport/down town charges + VAT per day from 1 to 6 days € 45,00 + Airport/down town charges + VAT for weekly rentals (7 days). From 8 days rental onwards the cost per day will be calculated 1/7 of the weekly rate. One way charge for GPS (when returning the GPS in an office different from the pick up office the supplement “One way for GPS” will apply): € 40,00 + VAT.

DAMAGE PENALTY
Should the vehicle be damaged, clients are liable for a penalty € 900,00 + VAT for groups A/A1/B/C , € 1.200,00 + VAT for groups D/E2/F/H/J/M1/N1/S, € 1.800,00 + VAT for group N, € 2.200,00 + VAT for groups G/G1/P/U. This amount will be blocked on the credit card at the beginning of the rental (as deposit) and will be unblocked at the end of the rental if the car has not been stolen or damaged.

THEFT PENALTY
Should the vehicle be partially and/or totally stolen, clients are liable for a penalty € 1.400,00 + VAT for groups A/A1/B/C , € 1.600,00 + VAT for groups D/E2/F/H/J/M1/N1/S, € 2.400,00 + VAT for group N, € 2.500,00 + VAT for groups G/G1/P/U. This amount will be blocked on the credit card at the beginning of the rental (as deposit) and will be unblocked at the end of the rental if the car has not been partially or totally stolen.

CAR PROTECTION PLUS: by undersigning the “Car Protection Plus” clause, the damage penalty and the theft penalty are totally waived. In case of partial or total thefts occurred in Campania, Apulia, Calabria and Sicily, clients will still be liable for a non- waivable amount of € 200,00 + VAT for car groups A/A1/B/C/D/E2/F/H/J/M1/S and of € 400,00 + VAT for car groups G/G1/N/N1/P/U.

CAR PROTECTION PLUS RATES

VEHICLE GROUP

CAR PROTECT. PLUS PER DAY

A1/A/B/C

€ 14,00 + 16% airport/down town charge + VAT

D/E2/F/H/S

€ 17,00 + 16% airport/down town charge + VAT

J/M1/N/N1/S1

€ 19,00 + 16% airport/down town charge + VAT

P

€ 21,00 + 16% airport/down town charge + VAT

G/G1//U

€ 26,00 + 16% airport/down town charge + VAT


PAI PLUS CLAUSE: the “Pai Plus” clause, if signed for, covers the driver, the damages to all glasswork, the damages to the underside of the vehicle, the wheels and the roof. Its daily cost to be paid locally, for all car groups, is of € 6,00 + Airport/down town charges + VAT.

Regardless of whether customer signs for the Car Protection Plus clause and/or for the Pai Plus clause, the following is NEVER covered and included in the rental cost: upholstery and internal parts of the vehicle in general, damages to all mechanical parts, locks, damages caused by vegetation, damages caused by act of vandalism, damages occurred further to violation of the Street Code, damages caused by dangerous and/or negligent driving and/or malpractice, triangle, high visibility security waistcoat, safety kit, tyres inflation kit, registration plates, keys, car papers, GPS. 

DELIVERY & COLLECTION
Vehicles will be delivered only to hotels or customer’s accommodation where there are no traffic restrictions. Full delivery address and time of delivery must be specified at the time of booking.
€ 31,00 + Airport/down town charges + VAT for each delivery or collection (each way) will be applied for deliveries or collections (in any town where one of our offices is present) within city centre not exceeding 30 kms.
€ 70,00 + Airport/down town charges + VAT for each delivery or collection (each way) will be applied for deliveries exceeding a distance of 30 kms from city centre and within 149 kms from city centre.
€ 150,00 + Airport/down town charges + VAT for each delivery or collection (each way) will be applied for deliveries or collections which are 150 kms or more, away from the city centre. ATTENTION: all vehicle deliveries and collections to the customers’ accommodation are considered “on request” and subject to the confirmation of our Reservations Department.

OUT OF HOUR
The rented vehicle must be dropped off within the working hours.
For any possible pick up and/or drop off client might need after closing time, an “out of hour” supplement will be applied as follows:
€ 31,00 + Airport/downtown charges + VAT, per vehicle, applied within 1 hour after office closing time.
€ 70,00 + Airport/downtown charges + VAT, per vehicle, applied starting from 1 hour after office closing time.

DEPOSIT  -  CREDIT CARD REQUIREMENTS
A deposit will be blocked on client’s credit card upon pick up of vehicle. Its amount will be the one referring to the higher between the 2 penalties (see above) plus an extra amount of € 250,00. To recap, this will be blocked for the damage and theft penalties, for the fuel, for any fines, for all extras and supplements and for anything not included in the voucher. The deposit must be frozen on one single credit card. In order to rent cars of group N2 and P, the client must be in possession of 2 different credit cards; one of them must be American Express.  For all car groups, in addition to the voucher, the client must be in possession of one non-electronic credit card with embossed numbers which will be swiped and imprinted on the rental agreement upon pick up of vehicle. No debit cards, cash cards, electronic credit cards, cheques or cash deposits are accepted. 

DELAYS – NO SHOWS
When returning the vehicle, there is a tolerance of  59 minutes after which one extra days rental (payable locally at our official rates) will be applied.
No show delay: delays in the No Show: the tolerance for clients “No Shows”  will be of 2 hours considering the pickup time reported on the original reservation after which the vehicle may no longer be available for your clients.                                                                        
If flight number has been reported on the reservation, this time frame will be extended to 4 hours.
In any case, if the pickup time is delayed for whatever reason and is then within the “out of hour” time frame, client will be charged anyway for the out of hour fee reported in the T&C’s of this contract hereinafter.

INSURANCE
Car rates are inclusive of a maximum of € 20.000.000,00 per accident covering public liability, property, damage, fire and theft.

AGE
For rental of vehicle groups A/A1/B/C/D/E2/F/M1 the minimum driver’s age permitted is 21 years old prior to the payment of a daily supplement called “young driver”. The daily cost of "Young driver fee" will be of € 20,00 (taxes included) for a maximum of 10 days, to be paid locally. The drivers with a minimum age of 23 years old for the rental of vehicles belonging to groups A/A1/B/C/D/E2/F/M1 can rent these vehicles without paying for any extra supplement. For car groups A/A1/B/C/D/E2/F/M1 the driver must have held a valid driving license for at least 1 year prior to the rental pick-up date. For all other groups, drivers must be at
least 25 years old and have held a valid license for a minimum of 3 years prior to the rental pick up date. The maximum age permitted for all car groups is of 80 years.

SPECIAL REQUESTS - ACCESSORIES
Baby and child seats, ski racks: € 34,00 + Airport/downtown charges + VAT  per rental.
For Car groups A/A1/A2/B/C/D/E1/E2/F/S, the cost for Snow Chains: € 35,00 + 16% Airport/downtown charges + VAT. For vehicles of car group  G/G1/N/N1/P/U/JN the supplement for the snow chains is € 70,00 + 16% Airport/downtown charges + VAT.

OIL & MAINTENANCE
Money paid for oil, if any, will be refunded if a regular invoice, made out to Sicily by Car S.p.A./Auto Europa is presented. No maintenance or repairs to the vehicle will be refunded unless prior authorization has been obtained.

ANTIFREEZING ADDITIVE
Our local offices do not provide vehicles with anti-freezing additive, therefore it is strictly up to the customer to add it in the tank. Any damages arising from fuel freezing will not be covered by any insurance and client will be charged for the relevant damages occurred.

TYPE OF CAR
Although every effort will be made to supply the car requested, Sicily by Car/Auto Europa is not able to guarantee a particular model. If the model requested is unavailable, customers will be delivered a model from the same group. If a car from the same group is unavailable, Sicily by Car/Auto Europa will supply an upgrade at no extra cost.

PARTS OF THE VEHICLE NOT COVERED
Regardless of whether customer signs for the Car Protection Plus clause and/or for the Pai Plus clause, the following is NEVER covered and included in the rental cost: upholstery and internal parts of the vehicle in general, damages to all mechanical parts, locks, damages caused by vegetation, damages caused by act of vandalism, damages occurred further to violation of the Street Code, damages caused by dangerous and/or negligent driving and/or malpractice, triangle, high visibility security waistcoat, safety kit, tyres inflation kit, registration plates, keys, car papers, GPS. 

GPS NAVIGATION SYSTEM
It is possible to book the GPS Navigation System through our Reservations Department when sending the reservation of the vehicle.
Customer must leave the GPS to our local office staff and only when the office is OPEN.
IT IS NOT ALLOWED RETURNING THE GPS WHEN THE OFFICE IS CLOSED.
One way charge for GPS (when returning the GPS in an office different from the pickup office the supplement “One way for GPS” will apply): € 40,00 + VAT.
In case of theft and/or damage and/or loss a full declaration of the facts will be needed to be handed out to the local office and a charge of € 200,00 +VAT will be applied.
In case of loss of the GPS cable and/or loss of GPS bag and/or loss of GPS windshield holder, a penalty of € 30,00 + Airport/downtown charges + VAT  will be applied for each lost item.

 

IMPORTANT INFORMATION:  From 15th November 2016 until 15th April 2017, in much of central and northern Italy and in some areas of Central and South Italy (including the islands), where required by special ordinances, the use of snow tires or snow chains is mandatory. For details of the local areas/roads affected by this obligation, please see the website http://www.poliziadistato.it

 

Please note that in the same period, the car picked up at the rental stations in Piedmont, Liguria, Lombardy, Veneto, Friuli Venezia Giulia, Emilia Romagna, Tuscany, Marche, Umbria and the Abruzzi, if not equipped with snow tires, will be provided to the customer already equipped with chains (cost included in the total rental price), except if the customer decided to deselect the option when booking on the website or to decline, in case of a different reservation procedure. When picking up the car, the customer will be asked to confirm the renunciation by signing a declaration stating that he/she already owns snow chains suitable to the rented vehicle or that he/she won’t drive on the streets affected by the Public Authority ordinance. The rental price will be adjusted excluding the snow chains mandatory option. For rentals in all other regions, the chains will have to be mandatorily required by the customer, in the case of driving on roads affected by the above-mentioned regulation.

In this circumstance, snow chains will be available at the following prices:

 

A/A1/A2/B/C/D/E1/E2/F/S : € 35,00  + 16% APT/DT SURCHARGE + V.A.T.

G/J/N/N1/U : € 70,00  + 16% APT/DT SURCHARGE + V.A.T.
 

The access to the site http://www.maps.google.It will facilitate the customer in identifying the streets of

his route.


DAMAGES – LOSSES - THEFTS
In case of loss and/or damages and/or theft of the vehicle documents, the client will be liable for a charge of € 50,00 + VAT. 
In case of loss and/or damages and/or theft of the vehicle keys, the client will be liable for a charge of € 200,00 + VAT. 
In case of loss and/or damages and/or theft of the vehicle registration plates, the client will be billed for the sum of € 360,00 + VAT or even for just one of them.
In case of loss and/or damages and/or theft of the GPS Navigation System the client will be liable for a charge of € 200,00 + VAT.
In case of loss of the GPS cable and/or loss of GPS bag and/or loss of GPS windshield holder, a penalty of € 30,00 + Airport/downtown charges + VAT  will be applied for each lost item.

FINES – MISSING PARKING TICKETS PAYMENTS – MISSING TOLLS PAYMENT
All fines issued further to a violation of the Street Code and/or missing tolls payment and/or missing parking tickets payments issued during the rental period will be notified to the customer. Moreover, client will be charged on his credit card for a supplement of € 50,00 + VAT as handling fee per each file.

CROSS BORDER POLICY
It is absolutely forbidden to drive the vehicles into the following countries : Albania, Algeria, Bulgaria, Independent States Community (ex URSS), Czech Republic, Poland, Romania, Slovakia Republic , Hungary, ex-Yugoslavian States, Tunisia, Morocco, Syria, Eastern European Countries, Turkey, Greece, Malta, Cyprus. In case of theft and/or accident and/or damage of any kind occurred in the above mentioned non-authorised countries , the driver will be held totally for any event even if he has undersigned the Car Protection Plus and/or Pai Plus clauses and is obliged to hand out a written and detailed  report regarding the event anyway. In case of theft and/or accident and/or damage in any of the authorised countries, the driver is obliged to hand out a written and detailed report directly to one of Auto Europa – Sicily by Car S.p.A. offices otherwise he will be considered totally responsible of the above-mentioned events even if he has undersigned the Car Protection Plus and/or Pai Plus clauses.

CUSTOMER’S DUTIES BEFORE LEAVING THE PARKING AREA
The customer is obliged to check carefully the conditions of the vehicle before leaving the parking area. Should the client notice any difference regarding the conditions of the vehicle upon signing the rental agreement, he must immediately inform the desk staff. The customer will not be able to complain about any difference on the conditions of the vehicle he will notice after signing the rental agreement and the Check Out sheet and after the delivery of the vehicle as he will be deemed the only responsible about them. Any complaint arising for such matters will not be accepted.

IT IS ABSOLUTELY FORBIDDEN DRIVING ON UNPAVED ROADS.
Customer is totally responsible for any damages occurred to the vehicle due to driving on unpaved roads.

PETS ON BOARD
The Italian Law states that all pets to be taken on board must be carried exclusively inside an appropriate box which has to be put in the trunk of the minivans and station wagon cars (this is not possible for any other types of cars). Any luggage must be placed between the front and the back seats of the vehicle and anyway so to never impeach the driver's rear visibility and moves. Moreover, in case of stop with driver leaving (even temporarily) the vehicle and/or parking of the vehicle, the driver must always take the pet with him and never leave it within the vehicle as he can undergo severe fines due to missed custody or culpable abandon of the pet.
Finally, client will be liable and charged for the sanitization of the vehicle as this is necessary before the following rental.

As a general rule, customers must stick to the general conditions reported on the back of the rental agreement sheet.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

Follow Us
facebook twitter googleplus
Subscribe for exclusive rental offers